€0.65 per resolution. The whole helpdesk comes with it.
AI answers routine chat, voice and email on its own and hands the rest to your team, in one platform with every channel. Every feature available today is included.
Trusted by customer first companies worldwide
Results our customers report
It all runs on your knowledge
Less repetitive work. A safer switch. Every market covered.
Bots resolve the routine. Agents handle the rest.
Chat and voice bots resolve routine requests on their own and hand the conversation to an agent, with the full history.
Your team stops doing the repetitive work
AI answers routine chat and voice conversations on its own. On email and everything else it drafts, translates and summarises for your agents, so they handle more without working faster. Aeroitalia: +45% agent productivity.
Every customer is answered in their own language
Email and chat are translated for your agents in 100+ languages, and calls are transcribed. One team covers every market, with no need to hire a native speaker for each. Conectys: one platform, international clients.
You switch without the risk
Tickets, customer profiles, attachments and knowledge base articles all come with you, so your team starts with the full picture.
See what your customers are really telling you.
Every interaction becomes data you can act on. Surface the topics and trends in what customers actually say, so you know what to fix and where to grow.
Move with your history intact.
We move your history in phases
Tickets, customer profiles, attachments and knowledge base articles, without stopping live support.
We connect your channels
Email, chat, voice and social messaging come into one place, so your team works from a single view from day one.
AI takes on the routine, gradually
Bots resolve routine chat and voice requests and hand everything else to your agents, with the full history.
Questions buyers ask first
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