AI resolves the routine. Your team stays in control of the rest.
BlueTweak brings email, chat, voice and social messaging into one place. AI answers the routine on its own and hands the rest to your team, translating email and chat in 100+ languages so one team can serve every market.
Trusted by customer first companies worldwide
Results our customers report
Less repetitive work. A safer switch. Every market covered.
Your team stops doing the repetitive work
AI answers routine chat and voice conversations on its own. On email and everything else it drafts, translates and summarises for your agents, so they handle more without working faster. Aeroitalia: +45% agent productivity.
You switch without the risk
We move your history and run the migration with you, in phases, without stopping live support. NVIDIA: 1M+ tickets, no production interruptions.
Every customer is answered in their own language
Email and chat are translated for your agents in 100+ languages, and calls are transcribed. One team covers every market, with no need to hire a native speaker for each. Conectys: one platform, international clients.
Bots resolve the routine. Agents handle the rest.
Chat and voice bots resolve routine requests on their own and hand the conversation to an agent, with the full history.
See what your customers are really telling you.
Every interaction becomes data you can act on. Surface the topics and trends in what customers actually say, so you know what to fix and where to grow.
Move with your history intact.
AI takes on the routine, gradually
Bots resolve routine chat and voice requests and hand everything else to your agents, with the full history.
We connect your channels
Email, chat, voice and social messaging come into one place, so your team works from a single view from day one.
We move your history in phases
Tickets, customer profiles, attachments and knowledge base articles, without stopping live support.
Questions buyers ask first
