Administration
Our Administration feature provides robust control over user roles, permissions, and platform settings, ensuring secure and customized experience.
Managers can easily configure access levels, manage team structures, and set platform-wide preferences to align with business needs using our customer service management software.
Manage Teams with our Administration Feature
Granular control over user access ensures that sensitive information is protected and only accessible to authorized personnel.
Streamlined management of roles and permissions in your customer service platform reduces administrative overhead and allows for quicker adjustments as team dynamics evolve.
Flexible settings enable the platform to adapt to your unique business processes, improving alignment and productivity.
User Role Management
Define and assign roles to control access and responsibilities within the customer support platform for efficient management and administration.
Permission Settings
Customize permissions to ensure users have appropriate access to features and data, enhancing security and operational efficiency.
Team Structure Management
Organize teams effectively by configuring hierarchies and workflows that reflect your organizational structure.
Related features
AI Ticket Summary
Our summarization feature extracts key insights, delivering clear, concise summaries for documents, conversations, and large text threads with accuracy and relevance.
Multilingual Customer Support
AI-powered translation ensures accurate, context-aware communication across languages, industries, and dialects for global reach.
Canned Responses
Pre-written and automated responses enhance customer support by ensuring quick, consistent, and efficient communication for common inquiries.
